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Contact Us

 

Online Orders

Our candles are available to be purchased directly from us through www.duftandchandelle.com

Alternatively, simply contact us through the below:

  • Line Official at @duftandchandelle (with@)

  • WhatsApp Business at +6282211661690

  • Email at duftandchandelle@gmail.com (subject code: ORDER)

  • Contact form at the bottom of this page (subject code: ORDER)

Office Hours: Monday - Sunday between 8AM and 5PM

Shipping Schedule:Monday- Thursday, excluding public holiday. D+1 after payment

Custom Orders

We are accepting custom orders for your corporate and private needs.

Reach out to us via email at duftandchandelle@gmail.com (subject code: CUSTOM ORDER) and our team will be gladly to assist you with the details.

Corporate portfolio is available upon request.

Collaboration Inquiries

We are always open to work together with brands that are like-minded with our philosophy.

Reach out to us via email at duftandchandelle@gmail.com (subject code: COLLAB) and our team will be gladly to assist you with the details.

Public Relations

We’d be stoked to be featured in your publications.

Please contact us via email at duftandchandelle@gmail.com (subject code: PUBLIC RELATIONS) and our team will be gladly to assist you with the details.

Business Opportunities

We are consistently excited to join a new family!

If you are thinking to stock our products in your offline or online store (-or both!), please contact us via email at duftandchandelle@gmail.com (subject code: BUSINESS) and our team will be gladly to assist you with further detail.

Others

Any casual hello or message is very welcomed! It would be our pleasure to hear from you.

Please do not hesitate to reach out to us via email, Line Official, contact form or even an Instagram Direct Message to convey your message!

 

Personal Shopper

Should you are unsure of which scents to take on or simply arranging something special for a gift, our team will be delighted to help you on your order. Simply contact us through the below: